Shipping policy
SHIPPING POLICY
FREE WORLDWIDE SHIPPING
All orders ship free to anywhere in the world.
SHIPPING TIMELINE
Each order is made with care, just for you.
- Production: 1 to 2 weeks after your order is placed
- Shipping: 6 to 10 days after your order ships
This timeline applies to all orders, including the United States, Canada, the European Union, and the United Kingdom. You’ll get a tracking number by email once your order ships. Thanks for your patience, it’ll be worth the wait!
TRACKING YOUR ORDER
You’ll receive a tracking number by email once your order has shipped. You can use it to follow your delivery in real time.
DELIVERY ESTIMATES
All delivery times are estimates and are not guaranteed. Delivery times may vary based on:
- Your location
- Customs processing (international orders)
- Weather conditions
- Carrier delays
INTERNATIONAL SHIPPING DETAILS
Customs & Import Duties
For international orders (Canada, EU, UK, and other countries), customers are responsible for any customs duties, import taxes, or VAT charged on delivery. These charges are set by your local customs authority and are not included in our prices or shipping.
Customs Declaration
All international packages include a customs declaration. Please keep this information for your records.
DELAYED SHIPMENTS
We are not liable for shipping delays. If your order is delayed beyond the estimated delivery window:
- Check your tracking number for updates
- Contact your local postal service for help
- Reach out to us at businessinquiresja@yahoo.com with your order number and tracking details
We’ll work with you to resolve any shipping issues.
LOST OR MISSING PACKAGES
If your package doesn’t arrive within the estimated timeframe:
- Wait an additional 5 business days
- Contact your local carrier with your tracking number
- If it’s still missing, contact us at businessinquiresja@yahoo.com with proof of non-delivery
We’ll file a claim with the carrier and send a replacement or issue a full refund.
RISK OF LOSS
Once your order is handed to the shipping carrier, title and risk of loss pass to you. We are not responsible for damage or loss after the carrier takes possession of the package.
SIGNATURE REQUIRED DELIVERIES
Most deliveries do not require a signature. If your package needs a signature on delivery, you’ll be notified through your tracking.